||These measures allow the provider to communicate health information with patients
||These capabilities require a patient portal. The patient portal is a separate software license, with ongoing maintenance.
||Communication is limited by the patient actually using the portal. There are some internal HL7 interfaces set between the product and the portal. This requires consistent internet service.
||This capability allows the provider to give the patient educational links/material relevant to their health information
||Merge products utilize Medline Connect for researching educational materials. This is provided at no additional charge.
||This capability requires consistent internet service.
|Lab orders and results
||This capability allows the provider to order lab tests and receive results
||If the provider wants to send orders or receive results electronically, they need HL7 interfaces for each one to the specific labs in use. Interfaces require professional services fees. Customers with significant interface requirements can add an interface engine, which is an additional fee.
||The interface is dependent on both Merge and the lab working together to establish and test, as well as to maintain if anything changes. A consistent internet connection is also needed.