Merge Healthcare provides multiple channels for customers to receive support and to help them get the most out of their solutions. Interactive and moderated forums, a continuously updated KnowledgeBase, and product downloads are provided below.

Select your product below to be directed to the correct support section:

If you have access to the Customer Support Portal, click here.

Bulletin: Microsoft Window XP Service Pack 3:
We have not yet verified XP SP3 with RIS, elligence, RIS/PACS MX, Fusion Workstation, eFilm RIS/PACS nor eFilm Workstation. This testing will be performed by our Product Testing team. There is no specific timeframe established yet. Click here for an article explaining the updates provided with this service pack and potential impact on your applications. Again, please do not implement this service pack on workstations with Merge product until this testing has been completed. Contact your service representative for more information.

eFilm Workstation
Help Files
Forum
KnowledgeBase

AccuImage Product Support
Email AccuImage Support

DICOM Conformance
DICOM Conformance Statements

Verified Security Patches
Policy Statement on Off-the-Shelf Software Updates
Comp Server & DICOM Bridge
Databridge
eFilm Workstation
Enterprise Web Server
Fusion PACS
Fusion RIS Client
Fusion RIS Server
ImageCD
Matrix Server
Matrix Workstation