Based on its ongoing analysis of the medical imaging informatics market, Frost & Sullivan recognizes Merge Healthcare with the 2013 North America Frost & Sullivan Award for Product Leadership in Interoperability Solutions for its iConnect® Enterprise Clinical Platform. With a modular portfolio delivered under flexible purchasing and deployment models, Merge’s iConnect solution set can deliver the building blocks of a sound and forward-looking enterprise imaging strategy to any type of imaging provider.
iConnect’s three core products, iConnect Enterprise Archive, its enterprise archive component; iConnect Access, its viewing component; and iConnect Share, its image sharing component, come together to provide a complete image management and interoperability solution. Not only is each product among the top three most competitive product offerings in its respective segment, but Frost & Sullivan believes that the combined solution set is the most complete and best integrated interoperability solution for imaging informatics overall.
Despite the industry slowdown, Merge continued to increase its R&D spending by double digits over the past several years. These efforts translated into a cohesive solution set, incorporating the best of recently acquired products, as well as several new innovative products. Merge is also at the forefront of emerging trends in patient engagement and consumer healthcare in the U.S.
“Merge leverages the synergies of a full-featured and flexible portfolio to cater to various customer segments across the hospital and in outpatient settings,” said Frost & Sullivan Industry Principal Nadim Michel Daher. “Its image exchange capabilities have provided a great entry point into healthcare information exchanges (HIE), as well as a significant upsell opportunity within integrated delivery networks (IDN), many of which are contemplating their next-generation enterprise archive.”
Another standout feature of Merge’s success is its unique market positioning as a component of the broader electronic medical record (EMR) industry and healthcare IT ecosystem. The high level of interoperability that can then be achieved by embedding iConnect Access seamlessly using bi-directional EMR integration makes Merge’s image enablement capabilities peerless in the market.
Merge’s value proposition is built on the efficient delivery of high-performance, highly-scalable, and cost-effective IT solutions that can also open up new avenues for productivity enhancement, cost reduction, infrastructure consolidation, and clinical collaboration. This value proposition resonates extremely well in today’s market, where instead of new turnkey systems, imaging providers are focused on addressing the shortcomings of incumbent systems.
While some providers are receptive to a virtual deployment model, coupled with a study volume-based purchasing model, other providers value Merge’s customized approach, coupled with a do-it-yourself approach for certain IT functions. Merge has also been extremely proactive in achieving certification for its products and assisting customers in meeting Meaningful Use (MU) criteria, while qualifying for MU incentive funding.
“The market momentum that Merge Healthcare is experiencing is a testimony to its rising brand recognition in the market, where it is increasingly being perceived as a leader in innovation,” noted Daher. “Merge’s technology platform is a high-quality asset for the company and is driving cross-selling opportunities for new solution components, while boosting the opportunities for recurring revenue, even in uncertain market conditions.”
Each year, Frost & Sullivan presents its Product Leadership Awards to companies that are outstanding within their industries—leading their industries based upon our criteria of excellence. The recipient has distinguished itself through its proactive strategies that position it as an industry leader.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
About Merge Healthcare
Merge is a leading provider of clinical systems and innovations that seek to transform healthcare. Merge’s enterprise and cloud-based solutions for image intensive specialties provide access to any image, anywhere, any time. Merge also provides health stations, clinical trials software and other health data and analytics solutions that engage consumers in their personal health. With solutions that are used by providers and consumers and include more than 25 years of innovation, Merge is helping to reduce costs and improve the quality of healthcare worldwide. For more information, visit merge.com.
About Frost & Sullivan
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