Merge prides itself on providing the right support at the right time so you can focus on what’s most important – delivering quality care. And we have the numbers to prove it.
- 78% of Support Issues resolved in less than 1 day
- 160 Technical Support Analysts across three locations
- Support calls answered within an average of 7 seconds
- Guaranteed 15 minute response time
Our support team consists of hundreds of analysts who possess strong technical skills, a clear understanding of your workflow needs and countless years experience with Merge Healthcare solutions.