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Healthcare Support
Merge prides itself on providing the right support at the right time so you can focus on what’s most important – delivering quality care. And we have the numbers to prove it.
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78% of Support Issues resolved in less than 1 day
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160 Technical Support Analysts across three locations
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Support calls answered within an average of 7 seconds
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Guaranteed 15 minute response time
Our support team consists of hundreds of analysts who possess strong technical skills, a clear understanding of your workflow needs and countless years experience with Merge Healthcare solutions.