Event

Merge Knowledge Quest Training

In-depth, free 3-day PACS advanced training course you can't get anywhere else.

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900 Walnut Ridge Dr, Hartland, WI 53029

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Oct 13-15, 2026

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Dinner with Merge

Join us for dinner (on us!) the first night of Knowledge Quest Training.

  • When: Tuesday, October 13th, 6:00-9:00pm
  • Where: Water Street Brewery
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Recommended hotels

Please note: All attendees are responsible for their accommodations!

Holiday Inn
3030 Golf Road
Delafield, WI 53018
2.7 miles to Merge Hartland office

Hilton Garden Inn
1443 Pabst Farms Circle
Oconomowoc, WI 53066
8 miles to Merge Hartland office

Towneplace Suites by Marriott
1242 Corporate Center Drive
Oconomowoc, WI 53066
8.2 miles to Merge Hartland office



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Traveling to Hartland

Please note: All attendees are responsible for their travel arrangements!

Airport options for traveling to Hartland:
  • Milwaukee Mitchell International Airport (MKE), 33 miles to Merge Hartland office
  • O'Hare International Airport (ORD), 101 miles to Merge Hartland office
  • Chicago Midway International Airport (MDW), 129 miles to Merge Hartland office

Agenda

Details subject to change, check back for updates.
Tuesday, October 13
8:30-10:30am System configurations/components
Participants will learn the different services and processes that comprise Merge PACS, both standalone and integrated mode. They will be able to differentiate what processes are responsible for different system functions between DICOM services, HL7 processing, web services and database services. They will also learn the different spoke/hub configurations, as well as different fail-over processes for contingency servers. 
10:30-10:45am Break
10:45am-12:00pm User and security management
Participants will learn in-depth the templated user management system. Methods for controlling access to system features, studies and components of the system based on their roles in the organization. 
12:00-1:00pm Lunch (provided by Merge)
1:00-3:00pm Common workflows
We will discuss basic workflows for Orders, Studies, and reporting, as well as Quality Control, Patient Data Editing, and Exception Handling. 
3:00-3:15pm Break
3:15-4:30pm Performance tuning
Participants will learn to identify what server-side configuration updates will optimize performance, as well as workstation/user configurations for image caching and other performance enhancements. 
4:30-5:00pm Open discussion/Q&A
6:00-9:00pm Dinner with Merge
Wednesday, October 14
8:30-10:30am Worklist management
Participants will learn an in-depth knowledge of how the worklist server functions. They will learn best practices on designing worklists and worklist blocks to properly filter Realtime Worklists that perform optimally. 
10:30-10:45am Break
10:45am-12:00pm Image management capabilities
Participants will learn the value of DIY Morphers for integrated mode, as well as the abilities offered by DICOM Header Modification Rules in standalone mode. They will also learn the benefits of Merge PACS Custom Tags for managing images. 
12:00-1:00pm Lunch (provided by Merge)
1:00-2:00pm Roadmap
Participants will take a look into the future with a review of the Merge PACS roadmap.
2:00-2:15pm Break
2:15-4:30pm Hanging protocols
Participants will get an in-depth understanding of hanging protocols, the rules engine, study presentations and more. How to optimize hanging protocols for the best performance of the system.  
4:30-5:00pm Open discussion/Q&A
  Dinner on your own
Thursday, October 15
8:30-10:30am Common troubleshooting techniques
Participants will learn advanced troubleshooting techniques, identify issues through management pages, system and viewer logs. They will also learn to troubleshoot with tools built in to the system, as well as 3rd party tools to determine problems with all aspects of Merge PACS. 
10:30-10:45am Break
10:45am-12:00pm Common trouble shooting techniques
Participants will learn advanced troubleshooting techniques, identify issues through management pages, system and viewer logs. They will also learn to troubleshoot with tools built in to the system, as well as 3rd party tools to determine problems with all aspects of Merge PACS. 
12:00-1:00pm Lunch (provided by Merge)
1:00-2:00pm Upgrade and maintenance considerations
Participants will learn what actions and processes are involved in preparing to upgrade, or migrate and upgrade Merge PACS to newer versions. How to identify things that may slow the process, and what to expect when preparing for an upgrade. 
2:00-3:00pm Productivity-enhancing features
Participants will learn about keyboard and mouse button customizations for optimal workflows. 

3:00-3:15pm Break
3:15-4:00pm Reporting integrations
Participants will learn the configurations of 1- and 2-way XML drops, external application configurations, and outbound HL7 integrations / 3rd party image links. 
4:00-5:00pm Open discussion/Q&A
5:00pm Depart


*All sessions offer ARRT Category A CE credit, pending approval by the AHRA/ASRT.

Please register by October 5!